Frequently Asked Questions
Got Questions? We’ve Got Answers
Find quick answers to the most common questions about our services, process, pricing, and policies. Whether you're booking for the first time or need more details, we’re here to make everything simple and clear for you.
We offer FREE nationwide delivery on all orders over $249, with no conditions or weight limits applied. For orders under $249, our delivery charges are structured as follows:
| Region | Shipping Rate |
|---|---|
| Urban Waikato, Auckland, Bay of Plenty | $4.99 |
| Urban (Outer North Island) | $7.99 |
| Urban (South Island) | $9.99 |
| Rural (North Island) | $13.99 |
| Rural (South Island) | $16.99 |
Please note: The above shipping rates apply to orders up to 20kg. For orders exceeding 20kg, additional charges may apply, and our customer service team will contact you if this is the case.
Delivery times vary depending on your location. Typically, urban deliveries within the North Island can expect to receive their orders within 1-3 business days. South Island and rural deliveries may take 3-5 business days. We always aim to dispatch orders as quickly as possible.
Yes, we specialise in bulk alcohol orders for weddings, parties, corporate events, and special occasions across New Zealand. For bulk pricing and customised deals, email us at admin@nzliquor.online or call +64 21 721 507. Our team will help you choose the best drinks for your event at competitive prices.
Yes, we deliver to most locations across New Zealand. Please refer to our delivery charges table above for specific rates based on your region (Urban/Rural, North/South Island).
Yes, by New Zealand law, you must be 18 years or older to purchase alcohol. We operate a strict age verification process, and proof of age will be required upon delivery.
Orders can be modified until your order has been fulfilled or dispatched. Please contact our customer service team as soon as possible if you need to make changes.
You will receive a confirmation email with a tracking link. You can also visit your account order history anytime.
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and Afterpay. All transactions are securely encrypted.
Yes, absolutely! We offer Afterpay as a flexible payment option for all online liquor orders across New Zealand. You can buy beer, spirits, whiskey, and wine using Buy Now Pay Later.
How it Works:
- Step 1: Add your favorite drinks to your cart.
- Step 2: Select Afterpay at checkout.
- Step 3: Log in or create your Afterpay account.
Why Use Afterpay?
Afterpay lets you split payments into installments, making it easier to manage your budget while enjoying your favourite drinks.
Important: You must be over 18 years old to purchase alcohol in New Zealand. ID is required upon delivery.
Yes, we proudly offer free online liquor delivery in Hamilton for all orders over $69! Enjoy the convenience of same-day alcohol delivery when you buy liquor online in Hamilton from us. We ensure your favorite beer, wine, or spirits are delivered quickly and efficiently right to your door, making us your go-to for fast liquor delivery Hamilton.
Yes, absolutely! We are a proudly New Zealand-owned and operated business, with our roots firmly planted in Hamilton. While our heart is in Hamilton, our services extend across the entire country, offering reliable nationwide liquor delivery to customers from the top of the North Island to the bottom of the South Island. We are a fully licensed entity, committed to adhering to all New Zealand liquor laws, ensuring a safe and legitimate shopping experience. When you choose us, you're supporting a local NZ business that prioritizes secure transactions, quality products, and efficient delivery to every corner of Aotearoa.